Notes

people will share if you give them a way to
Blippy’s Philip Kaplan at Dachis Social Business Summit 2011 

Notes

The quality of your UX shows how much you respect or disrespect your customers.

Notes

People don’t tend to come back to homes they’ve already abandoned.

Notes

Insights for Search sits on top of all of Google’s organic search data from around the world. I believe it is one of the best possible ways to measure what humanity is thinking, and telling us via the queries they run on Google.

Excellent Analytics Tips #20: Measuring Digital “Brand Strength” | Occam’s Razor by Avinash Kaushik

Takeaways….

Increase unaided brand recall by:

> creating great products

> delivering fantastic service

> advertising

Protip: use Google Insights for search (or compete.com) to measure brand strength and find actionable insights

6 Notes

Missives for Developers & Founders: Freemium is a Money Burning Business Model, Cheapium is Better

jaredbrown:

I want to talk about freemium for a moment. The freemium business model, for those not familiar, works by offering basic features for free while charging a premium for access to advanced features. It creates a low barrier to entry, offering free sign ups, so that users have no reason to not create…

Notes

Who does brainstorming for new psychological locks and keys? Not very many people do that, and that’s something worth thinking about.

Super Mario, cub reporter: Carnegie Mellon University Professor Jesse Schell on what the game industry could teach the news industry | Nieman Journalism Lab

Notes from Schell’s presentation:

> touches on micro-transactions, lead generation vs. direct payments in Farmville

> overview of all the unexpected successes of the games industry (Wii, Webkinz, Mafia Wars etc)

> the thing the unexpected successes have in common is the use of psychological tricks (e.g. the elastic velvet rope, rationalization…)

> spilling over into actual reality…

> quotes Gilmore and Pine’s Authenticity; there’s a real hunger for reality. So, for example, you don’t just want vegetables at the supermarket, you want real organic vegetables.

> technological convergence isn’t how it’s going to be… technology diverges it doesn’t converge (iphones are the exceptions to the rule; but only because it’s the swiss army knife that needs to fit in your pocket)

> games have crept out everywhere. Examples: weight watchers, Simpsons scavenger hunt, virtual ‘pet’ plant in your car to change your fuel consumption behaviour, new education gaming structures to increase attendance etc

> future: connected objects, points for brushing your teeth for long enough :), points for getting to work on time, tricks to make you pay more attention to ads etc etc 

One warning is the potential for an ad-saturated future. However, we could also look forward to the benefits that living within a digital panopticon could bring; will the awareness of our legacy and data trail motivate us to be better people?

2 Notes

Usability is always the bit you should perfect *first*. With good usability, all your advertising will work even better. With really bad usability, even genius advertising will fail.

Rory Sutherland comment on Profile: Ogilvy’s Rory Sutherland on human behaviour and innovation | Econsultancy

> major consideration for all comms, not just advertising

Notes

Data Science & bitly: Hilary Mason | Youtube

Great part of the video is near the end where Mason demos a content discovery tool. Thinking of the great potential for curated content (…at scale) …

Notes

Nelson believes that top companies have changed in three ways:

> from compliance to a more strategic focus on resource efficiency and value creation;
> from individual action to collective action; and
> from sparring with government and non-governmental organizations to working more cooperatively across the three sectors to solve complex problems.

Business and Social Purpose | Richard Edelman blog

Notes

Now it is true that with sufficient analytical skills, time, patience and God’s direct blessing to you, it might be possible to do complete multi-channel attribution analysis where the multi-channel includes multiple online ad channels, behavior of the person across devices and the impact online and offline. Sadly that is incredibly hard to do as a whole. And when I say incredibly hard, I mean almost impossible.
Multi-Channel Attribution: Definitions, Models and a Reality Check (MCA-O2S, MCA-AMS or MCA-ADC?) | Occam’s Razor - Avinash Kaushik